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"Jocelyn
Positos has been my Biller for one year. I highly recommend her to work with
physicians and other health professionals. Ms. Positos has been highly reliable,
punctual, meticulous and professional in generating billing and follow-up on
payments. Ms. Positos conforms to legal requirements of HIPAA and her
billing statements are well done. She also keeps very organized tabs on
delinquent payments. Ms. Positos communicates promptly when my information
to generate a bill is insufficient and when I have a question about the billing
process. She also has provided a template for collecting payment on late
cancellations and will strongly pursue credentialing on further insurance panels
if requested."
Barry Edelman, M.D. "I am extremely pleased with Healthcare
Billing Resource. I find Jocelyn very professional, prompt, and to be someone
who goes above and beyond in her service. She is extremely knowledgeable and
willing to give me the time I need as a clinician to answer my questions. She
is very detail-oriented and I trust her with my billing knowing that I will be
paid quickly and that all my bills will be submitted accurately. Jocelyn is
courteous and polite and very available to converse about any questions that I
have. I've had two other billing services previously and I would rank
Healthcare Billing Resource as my first choice when recommending a billing
service to a colleague. " Mark Hurrell, MFT "I have a
highly successful psychotherapy practice in San Pedro with two amazing interns.
Now, since hiring Jocelyn Positos to handle our substantial billing needs, the
practice has had it's most profitable month on record. Jocelyn is a full
service health care biller; she takes care of all the details so we don't have
to."
Artemis Tegan, MFT "Since Jocelyn has become my billing person, I have finally begun to be paid what is due to me by the insurance companies. I
refer to her as my "gentle barracuda," a name she clearly deserves.
Jocelyn is honest, forthright, and in every way a dedicated, ethical, honorable
person, and a professional woman. Trust it." Ruth McConnell, Ph.D. "This
letter is written on behalf of Jocelyn Positos and the excellent service she
provides through her company Healthcare Billing Resource.
Elle Walker, Psy.D. "Healthcare Billing Resource is
a wonderful service. Jocelyn handles all my billing effectively and
efficiently. This allows me to focus on my practice. I recommend her to any
mental health practitioner who works with patients with insurance." Janet Blaser, MFT "I have now known Jocelyn for a couple of
years. She demonstrates knowledge of her field, great problem solving skills to
get me paid, and has been there for me to answer my big and small questions with
clarity and patience. Thank you, Jocelyn." Robin Dieda, LCSW "It has been a pleasure to work with Jocelyn. She has been instrumental in helping our organization to become a certified medicare provider. She is an expert in her field and responded to our needs with urgency and grace. I look forward to further our relationship on future projects." Patricia Dixon
"Jocelyn has been heaven-sent! She is reliable and thorough. She takes care of my billing needs promptly and her services have been invaluable to me. As a result of using her, my time has been freed-up which allowed me to focus on other parts of my business. I highly recommend her." Louella Chapman, MFT
"Jocelyn Positos has been managing my billing for six weeks now, and what a relief! As a sole practitioner in private practice as a psychologist, it was hard to turn over all my so-called billing systems to someone else, even though it was taking me eight hours a month, plus countless follow up phone calls to the insurance companies to get paid. Although we have just started working together, I can already see the benefits as the checks appear, with very little effort on my part. Jocelyn is thorough, professional, totally trustworthy and up-to-date on HIPAA and other confidentiality issues. She follows up quickly with the insurance companies and is sensitive to the idiosyncrasies of collecting money from mental health patients. She is really available 24/7, and has me organized AND happy -- not an easy task. I would recommend her to any small or large practice with a busy professional who wants more time, more accuracy. And, I believe her service pays for itself in better fee collection." Virginia Green, Ph.D.
"I have had the pleasure of working with Jocelyn Positos for over 15 years during my 20 years in the very demanding claims industry. She was my account contact when we first started working together. I relied heavily on her to quickly provide me with pertinent documentation on a daily basis. Jocelyn had counterparts in 17 other States that I also relied on for the same documentation. Jocelyn was the only account contact that I work with for for over ten years that reliably provided me with documentation. In fact, she often provided me with documentation for other States because I just couldn't get a response from some of her counterparts. She regularly went out of her way to help me with any request, whether it was her job or not. When I became a claims branch manager in 2001, I hired Jocelyn as a claims representative for my branch even though she had not worked as a claims adjuster for several years. This is unusual in my industry, however, there was no doubt in my mind that Jocelyn could be trained quickly and as I expected, she quickly became the most accurate, talented claim representative in my office. Her audit scores covering over 40 different items were 100% which never occurred with another adjuster on my staff during the four years I managed that office. In addition to her uncompromising attention to detail and accuracy, Jocelyn is a good and honest person. She is great to work with, a hard worker and she has a high level of integrity. I am absolutely certain, that after working with Jocelyn for a short while, you will realize that you have no other vendor or business associate that provides you with the high quality of service that you are receiving from Jocelyn." Eileen Spagnoli |
